Returns Policy

Prior to finalizing your order for HarlandClarkePromo.com, you will be required to approve your order. This online approval process ensures that your products will look exactly like the design you created. All products are reviewed by a member of our Professional Design Team to ensure the highest quality.

Due to the customized nature of these products, we are unable to accept returns on orders that were produced according to your approval.

If you find that your products are defective or you experience an issue with your order, please contact one of our Promotional Product Experts at 1-866-972-4302 within 30 days. If a return authorization is issued, merchandise must be returned in the original packaging to an address that will be provided.